Initiated in December 4, 200, IFFCO-Tokio General Insurance (ITGI) Company is a cooperative undertaking by the Indian Farmers Fertilizer Co-operative (IFFCO) and its associate and Tokio Marine and Nichido Fire Group (the largest listed insurance group in Japan), to deal in the insurance sector of India. With a wide network of 51 'Strategic Business Units' and 110 offices all over India, the company serves its customers and potential customers, with an array of uniquely customized policies. It covers each stratum of the society, right from farmers to India's largest automobile manufacturers.
While ITGI gets its technical support for underwriting and reinsurance from Tokio Marine, the risk management is sourced from Tokio Risk Consulting (TRC). Apart from dealing with the conventional insurance schemes, the company has also come up with niche products like credit insurance, fine arts insurance, P & I insurance, errors & omissions policy for the IT Sector and so on. ITGI has also centered its activities keeping into mind the rural segment. It has commenced various products such as Sankat Haran Bima Yojana, Mausam Bima Yojana, Mahila Suraksha Bima Yojana and Janata Bima Yojana for the masses. ITGI is also credited with being the first company to underwrite mega policies for a fertilizer and an automobile company.
Present Scenario
Though the company started with a modest initial GWP (Gross Written Premium) of Rs. 2130 millions (in 2001-02), IFFCO-Tokio General Insurance Company today has progressed ahead to boasts of Rs 12350 Million as GWP (2007-08). With such advancement, the company has become one of the leading private insurers in the insurance sector. It is also the only company to own its distribution channel called IFFCO-TOKIO Insurance Services Ltd (ITIS). Talking about ITIS, the company has a staff of over 1000 employees spread across 200 towns in India. It conducts various customer satisfaction surveys semi annually, to determine its operational efficiencies.
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